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International Journal of Management, IT and Engineering
Year : 2019, Volume : 9, Issue : 3
First page : ( 118) Last page : ( 127)
Online ISSN : 2249-0558.

The impact of employee empowerment and employee satisfaction on work performance

Dr. Pavithra S.*, Suresh M.**

*Guest Faculty, Bharathiar School of Management and Entrepreneur Development, Bharathiar University, Coimbatore

**Research Scholar, Bharathiar School of Management and Entrepreneur Development, Bharathiar University, Coimbatore

Online published on 24 October, 2019.

Abstract

Improving the performance and productivity of employees is a big challenge to the organizations in this competitive business world. Experts view employee empowerment as an effective tool that to the organizational performance, employee satisfaction and service quality. The present study aims to identify the impact of employee empowerment and employee satisfaction on performance of employees. Data have been gathered following a quantitative survey conducted among 380 employees working in private banks, Coimbatore City. Statistical techniques consisting of descriptive analysis, ANOVA and Chi-Square analysis have been applied. The results of the statistical analysis reveal that employee satisfaction and work performance significantly depend on employee empowerment, and satisfied employees provide better empowerment. The findings of the study reveal that, empowered employees, contribute higher productivity in an organization which in turn increases the level of employee satisfaction.

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Keywords

Employee Empowerment, Employee Satisfaction, Psychological Empowerment, Structural Empowerment.

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