Indian Journal of Public Health Research & Development
Year : 2019, Volume : 10, Issue : 2
First page : ( 964) Last page : ( 969)
Print ISSN : 0976-0245. Online ISSN : 0976-5506.
Article DOI : 10.5958/0976-5506.2019.00421.2

Role of Language, Healing Power of Words and Communication Skills in Improvement of Healthcare Quality and Healing Outcomes

Hameed Rafid Hadi*

Ministry of Public Health, Maysan Health Department, Maysan Governorate, Iraq

*Corresponding author: Rafid Hadi Hameed. Ministry of Public Health, Maysan Health Department, Maysan governorate, Iraq, E-mail: rafidhadii@gmail.com

Online published on 15 March, 2019.

Abstract

Language, communication skills and healing words have been found to have a great impact on health care improvement. When handling patients, the nurse and other medical personnel ought to communicate effectively to the patients and in the process provide the necessary medication, care and support to the patient. We aim to ascertain the claim that language used by nurses impacts patients positively to boost the healing power hence improving the quality of health care in general. We utilized a research that included 151 participants who were chosen from a survey using purposive sampling. 56% of those participants stated that they felt a relieve after they were told kind words by the medics who carried out clinical an investigation on them. Also, the study found that majority of the participants who had been told unkind words went back to those health facilities due to circumstances. It was also found that a majority of the medics were not well versed with communication skills. This affected the quality of healthcare. Patients are more satisfied when addressed in kind language and with quality communication skills. Also, good communication minimizes medical errors.

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Keywords

Healing, communication, language.

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