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Indian Journal of Public Health Research & Development
Year : 2019, Volume : 10, Issue : 7
First page : ( 475) Last page : ( 479)
Print ISSN : 0976-0245. Online ISSN : 0976-5506.
Article DOI : 10.5958/0976-5506.2019.01840.0

The Nurse's Work Culture Relationship with the Quality of Nursing Service Between the Government Hospital and Private Hospital: Comparative Study in 2018

Meri Dilgu1, Neherta Meri2, Putri Zifriyanthi Minanda2

1Master Degree of Nursing, Andalas University, Padang, Indonesia

2Nursing Faculty, Andalas University, Padang, Indonesia

Online published on 19 August, 2019.

Abstract

Quality nursing care is something that the patient wants and it is promised by the nurse. However, at this time there are still many complaints of the community, the patient's family and patients on the quality of services provided by the nurse. This study aims to see differences in the relationship of work culture with the quality of nursing service in Muhammad Sani Karimun hospital as a public hospital and Bakti Timah Karimun hospital as a privat hospital in 2018. Design of this research is Comparative design. Samples were taken stratified random sampling with total of 60 nurses for Muhammad Sani Karimun hospital and 60 nurses for Bakti Timah hospital. The result of statistical test at Muhammad Sani Karimun hospital shows there is a relationship of work culture of nurse (p value = 0, 006). Likewise in Bakti Timah hospital found a relationship of work culture nurse (p value = 0, 005) with quality service nursing. Furthermore Mann Whitney test obtained service quality variables (p value = 0.006) has a difference between Muhammad Sani Karimun hospital and Bakti Timah Karimun hospital. However, for nurse work culture variable (p value = 0, 570) there is no difference. This research is expected to be an input for the related hospitals so as to improve the quality of nursing service in particular.

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Keywords

Work culture, supervision, quality of nursing service, private hospital, public hospital.

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