Assessment of Patient Safety Culture in a Tertiary Care Hospital In Pune Ahire Neha1,*, Shrinivas Kurapatti Ambika2 1Assistant Professor, Symbiosis Institute of Health Sciences, A Constituent of Symbiosis International (Deemed University) (SIU) Senapati Bapat Road, Pune 2Business Analyst, Allscripts, Pune *Corresponding author: Neha Ahire, Symbiosis Institute of Health Sciences A Constituent of Symbiosis International (Deemed University) (SIU) Senapati Bapat Road, Pune 411004 (India). Email: nehaahire@sihspune.org
Online published on 19 August, 2019. Abstract Introduction Patient safety is a critical component to the quality of health care. As health care organizations endeavor to improve their quality of care, there is growing recognition of the importance of establishing a culture of patient safety. With growing awareness of accreditations like NABH and JCI, the focus on safety culture is rising. Safety culture plays a vital role and it is the responsibility of the management to ensure safety of not only patients but also the staff members. Aim & Objectives In this study, the Hospital Survey on Patient Safety (HSOPSC) questionnaire by AHRQ (Agency for Health Research & Quality) was used to assess the culture of patient safety in the tertiary care hospital in Pune. The HSOPSC is used to measure the 14 dimensions of the patient safety culture in the hospital. The survey received 833 respondents out of 1500 staff including physicians, nurses and nonclinical staff etc. The overall response rate was 55.53%. For analysis basic Microsoft excel tools were used. Findings The results showed that hospital staff of this hospital feel positively toward patient safety culture in their organization. One of the dimension that received the highest positive response rate was “Teamwork within units”. One of the existing discrepancies with high percentage was “frequency of incident reporting”. Conclusion The result showed that in general, hospital staff in the hospital feel positively towards patient safety culture within their organization. Top Keywords Safety culture, patient safety. Top |