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Indian Journal of Public Health Research & Development
Year : 2019, Volume : 10, Issue : 8
First page : ( 2631) Last page : ( 2636)
Print ISSN : 0976-0245. Online ISSN : 0976-5506.
Article DOI : 10.5958/0976-5506.2019.02265.4

Factors Affecting the Nurse's Caring Behaviors in Surabaya Jemursari Islamic Hospital

Kartini Yanis1,*, Putri Ayu Alfa Lavia2, Nursalam3

1Doctoral Degree Programs, Faculty of Nursing, Universitas Airlangga & Lecturer of Faculty of Nursing and midwifery, Universitas Nahdatul Ulama Surabaya, Indonesia

2Student, Faculty of Nursing and Midwifery, Universitas Nahdlatul Ulama, Surabaya, Indonesia

3Faculty of Nursing, Universitas Airlangga, Surabaya, Indonesia

*Corresponding Author: Yanis Kartini, Faculty of Nursing, Universitas Airlangga Email: yanis.kartini-2018@fkp.unair.ac.id

Online published on 26 September, 2019.


Caring is a central nursing practice. However, many nurses are still found to have less care for their patients’ condition. Some of them are still inhospitable, harsh and less sensitive to the patient's condition. This study aimed to analyze the factors affecting the nurse's caring behavior in hospital. The design of this study was descriptive and observational, done using the cross-sectional approach. This study involved the population of all nurses working in the medical and surgical rooms of Surabaya Jemursari Islamic Hospital, totaling 44 nurses. The sample of 40 respondents was chosen using the simple random sampling technique. The independent variable was the nurse's individual characteristics: age, sex, level of education and emotional intelligence. The dependent variable was the nurse's caring behavior. A questionnaire was used to collect the data which was analyzed using the Chi-square Test. The nurse's individual characteristics, namely age, sex, and level of education, did not affect the nurse's caring behaviors (ρ ≥ α: 0.05), whereas emotional intelligence affected the nurse's caring behaviors (ρ = 0.00 ≤ α). The factor affecting the nurse's caring behavior was emotional intelligence. Therefore, hospitals need to provide nurses with training for better self-management and caring behavior.



Caring, emotional intelligence, empathy, self-management, self-control.


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