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Indian Journal of Public Health Research & Development
Year : 2018, Volume : 9, Issue : 12
First page : ( 2073) Last page : ( 2076)
Print ISSN : 0976-0245. Online ISSN : 0976-5506.
Article DOI : 10.5958/0976-5506.2018.02170.8

Effects of Job Characteristics and Organizational Communication on Job Satisfaction among Dental Hygienists

Ryu Da-Young1, Choi Yong-Keum2, Lee Young-Soo2,*

1Associate Professor, Dept. Dental Hygiene, Hyejeon College, Hongseonggun, Korea

2Associate Professor, Dept. Dental Hygiene, Sun Moon University, Asansi, Korea

*Corresponding Author: Young-Soo Lee, Associate Professor, Dept. Dental Hygiene, Sun Moon University, Korea. Email: dhyslee@sunmoon.ac.kr

Online published on 2 February, 2019.

Abstract

Background/Objectives

This study aims to identify the effects of job characteristics and organizational communication on job satisfaction among dental hygienists.

Method/Statistical analysis

The participants were 241 dental hygienists in Seoul and South Chungcheong province. The data were collected using a self-report questionnaire and analyzed using independent t-test, one-way ANOVA, Pearson's correlation coefficient, and multiple regression. We used a level of significance of p<0.05.

Findings

Dental hygienists’ job satisfaction was positively correlated with job characteristics and organizational communication (p<0.01). Dental hygienists’ job characteristics and organizational communication affected job satisfaction (R2 =.535, F = 20.113, p <0.001). Task identity was the only subfactor of job characteristics that significantly affected job satisfaction. Horizontal communication, quality of media, and personal feedback significantly affected organizational communication.

Improvements/Applications

To improve job satisfaction, strategies to enhance job characteristics and organizational communication satisfaction should be devised.

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Keywords

Job characteristics, Job satisfaction, Organizational communication.

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