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International Journal of Research in Social Sciences
Year : 2011, Volume : 1, Issue : 1
First page : ( 106) Last page : ( 129)
Online ISSN : 2249-2496.

Model Formulation for Quantitative Research on Purchase Intentions of Car Owners

Mr. Menon Balakrishnan1

Professor, DC School of Management and Technology, One School Avenue, Pullikanam Post, Idukki District, Kerala – 685 503, India

1Research Scholar, School of Management Studies, Karpagam University, Pollachi Main Road, Eachanari Post, Coimbatore, Tamil Nadu – 641 021, India

Online published on 26 September, 2013.

Abstract

Automobile Industry in India is influenced by the presence of national and multi-national manufacturers. The presence of many manufacturers and brands in the state provides many choices to the customer. These manufacturers offer similar value proposition, making the passenger car segment being highly commoditized. Customers no longer consider engine performance, as a major factor, as it is expected to be a standard already in place. They look for those differentiating parameters, which can make the choice from one brand to another. The main purpose of this paper is to come up with the identification of possible parameters that influence the consumer purchase behaviour patterns of passenger car owners in the State of Kerala. It is also aimed to develop a theoretical model, which influence the consumer purchase patterns of passenger cars, so that further research could be done, based on the model and the identified parameters.

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Keywords

Consumer Behaviour Patterns, Customer Loyalty, External Influence, Brand Community, Family Influence, Customer Satisfaction.

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