Study of performance indicators of banks- A review of literature Eliza Sharma*, Dr. Mani Mukta** *Research Scholar, Jaypee Institute of Information Technology, Sector-62, Noida, Uttar Pradesh, India **Assistant Professor, Jaypee Institute of Information Technology, Sector-62, Noida, Uttar Pradesh, India Online published on 21 September, 2017. Abstract The purpose of this paper is to study the literature on performance indicators of the bank and to analyze their relationship with the performance of the banks. The study is based on the review of literature and theories related to the performance indicators of the banks from research papers, articles, journals and published reports. The parameters identified during literature survey have been classified under seven categories on the basis of their characteristics and relationship with the performance of banks. The seven categories are: Bank Specific, Profitability, Intangible Assets, Legal & Institutional, Financial Structure, Macroeconomic, and Operational Indicators. This study will be useful for policymakers in formulating future policies, bank customers in taking their decisions about the selection of bank and the bankers for taking their management decisions in a better way. Top Keywords Commercial Banks, Performance Appraisal, Indicators, Profitability. Top |