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Punjab right to services act 2011: An analytical study of role of saanjh kendras Singh Harjinder Research Scholar, Deptt. Public Administration, Panjab University, Chandigarh, Punjab, India Online published on 4 March, 2019. Abstract Public Administration means to provide the services to the people without any prejudice. With the coming of the Right to Services Act, it has become obligatory on the part of public agencies not only to provide the services to the people but also to ensure that provision of the services is time bound. Under the name of Saanjh, the Government of Punjab launched a community policing project to bridge the gap between the Police and the People. The main aim these Kendras were to resolve the disputes between the Police and Public and also to provide basic police services through a single window system. These Saanjh Kendras became fully operational since 2011. The present paper is an attempt to analyse the role of Saanjh Kendras in the State of Punjab. Top Keywords Transparency, Accountability, Relevance, Prerequisites. Top | |
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