Self-compassion: Basis of Quality Nursing Care Mr. Sharma Bhartendra1,*, Dr. Jiwan Triza2 1Assistant Professor, Amity College of Nursing, Amity University, Gurgaon, Haryana 2Professor & Head, Department of Psychiatric Nursing, CMC & Hospital, College of Nursing, Ludhiana *Corresponding Author Email: bhartendrasharma@rediffmail.com
Abstract Quality health care and service excellence are of critical and fundamental importance and are major differentiating features between health care providers. Patient satisfaction is a widely recognized measure of medical care quality and a predictor of several positive consequences for organizations and patients. Patient attending a hospital is responsible for spreading the good image of the hospital and therefore satisfaction of patients attending the hospital is equally important for hospital management. Feedbacks of patients are vital in quality improvement. Nurses are the leading part of health care team in providing quality care to patients. Emotionally intelligent nursing staffs deliver more qualified services. Nurses, in hospital settings, often provide care for patients and families who are suffering. Compassion is an essential component of the care that nurses provide. Self-compassion is the ability to be compassionate to oneself, without this ability nurses might not be prepared to be compassionate to patients. compassionate care benefits patients with regard to elected treatment adherence, wound healing, satisfaction and well-being; it benefits physicians with regard to lowered depression rates, elevated meaning, lower burnout, and more diligent technical care; it benefits healthcare systems that establish reputational gains at no greater use of time or resources; it benefits medical students with regard to their diminished complaints of abusive clinical environments and maladaptive team interactions. Top |