The Effect of Training Development Program on Nurse Performance at RSIJ Cempaka Putih through System Dynamics Model Hartono Budi1,*, Afriza Nisa2 1Department of Public Health Sciences, STIKes Hang Tuah Pekanbaru, Department of Public Health Sciences, Universitas Muhammadiyah Jakarta, Indonesia 2Universitas Terbuka, Indonesia *Corresponding author: Budi Hartono, E-mail: coachbudihartono@gmail.com, Address: Campus of Universitas Muhammadiyah Jakarta, DKI-Jakarta, Indonesia
Online published on 27 November, 2019. Abstract RSIJ Cempaka Putih has currently adopted a work management system through training development programs for nurses which entail competency-based mechanisms instrumental in their professional performance. However, for the most part, it has not necessarily resulted in positive employee outcomes, ultimately posing the likelihood of a sharp decline in nurses’ work performance. To address such predicament, we tap into a simulation-based system dynamics model that enables us to model the relationship between the elements that contribute to the effect of a training development program on nurses’ work performance. It is essential to unlock these elements (e.g., intrinsic motivation, individual competency and ability to work) to identify what influences nurses’ behavior and the causal relation and to look at some policies appropriate for improving their performance. The result of the modeling using historical data shows that a long-term training program indicates a decline in nurses’ behavior and their performance, in turn. In contrast, the result of simulation-based modeling leads to a significant increase in nurses’ performance insofar as there is a substantial improvement of policy on average nurse training hours that conform to that of HPMI (Indonesian Nurse Manager Association). Alternative policies would include: (a) the increase in training hours; (b) the improvement of nurses’ motivation; and (c) the improvement of nurses’ ability to work. To settle on optimal performance among nurses at RSIJ Cempaka Putih, it is highly recommended that these policy categories, which serve as the key parts of operational excellence, be combined and be applicable to each individual nurse. In such scenario, nurses’ performance is predicted to gain a stellar increase within the next five years. The path the simulation-based system dynamics model sets the nurses on has a big impact on their performance—allowing them to explore where they are, where they need to be and how they are going to get there. Top Keywords Performance, system dynamics, motivation, competency. Top |