Understanding the Perception of Private Bank Employees Regarding their Performance Management System and Processes: An Exploratory Study in the Rohilkhand Region of Western Uttar Pradesh Nath Abhinav Department of Management, Invertis University, Bareily, Uttar Pradesh, Email id: abhinav.n@invertis.org Online published on 24 February, 2020. Abstract Performance management has always been considered as an important and strategic tool for managing the workforce in an organisation. In contrast to the system of performance appraisal, the process of performance management is more comprehensive and has a more rational and inclusive outlook towards the fundamental needs of an organisation as well as its employees. The performance management system (PMS) and its related processes aim at clearly defining, facilitating, enabling and continually trying to improve the individual performance of an employee, teams and ultimately the organisation. The basic purpose of this research study was to clearly understand the perceptions of private bank employees regarding the existing PMSs and processes in their respective organisations. Perception of the employees was understood with respect to certain important dimensions of performance management like planning for performance management, feedback, participation of employees in the overall process, their knowledge and awareness about the overall system of performance management and various dimensions related to justice with regard to the PMS. The study was carried out on a sample of 639 private bank employees across various cities of the famous Rohilkhand Region of Western Uttar Pradesh. Cities that were a part of the research study were as follows: Bareilly, Badaun, Shahjahanpur, Pilibhit, Rampur, Moradabad, Chandausi and Puranpur. Data were collected with the help of a structured questionnaire, which were three in number: one was used for recording the perception of employees towards their PMS and processes, second was used for understanding their knowledge about the system of performance management and third was specifically designed to record their perception about the organisational justice with respect to PMSs. Top Keywords Performance management, Private banks, Rohilkhand region, Western Uttar Pradesh, Feedback, Justice, Perceived system knowledge. Top |