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International Journal of Management IT and Engineering
Year : 2022, Volume : 12, Issue : 12
First page : ( 100) Last page : ( 107)
Online ISSN : 2249-0558.

Identifying most favorite digital channels of communication

Dr. Dhawan Anil

Associate Professor Department of Commerce, MLN College, Yamuna Nagar, Haryana - 135001

Online published on 1 September, 2023.

Abstract

There are many different digital channels available today, including internet site, social networking sites (SNS), YouTube, mobile devices, online societies, digital outdoor media, digital television, and emails. Before making a purchase, a customer uses each of these channels. The purpose of this paper is to examine the most popular digital route for communicating while making a purchase. The paper also discusses the probable justifications for choosing a specific communication medium for a prospective buyer.

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Keywords

Television, Electronic Mail, Simple Notification service, Wilks Lambda, Chi-square.

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