International Journal of Management, IT and Engineering
Year : 2014, Volume : 4, Issue : 10
First page : ( 424) Last page : ( 438)
Online ISSN : 2249-0558.

Factors contributing to good e-governance: an analytical study on Sultanate of Oman

Dr. Kumar P.M. Dileep, Sriram B.

Assistant Professor, Business Administration Department, >Quality Assurance Manager & Faculty IST Department, Sur University College, Sultanate of Oman

Online published on 29 November, 2014.

Abstract

A government which can communicate effectively with its people and render timely services needed by them will become a popular government. Governments with excellent Information Communication Technology can provide the required information as well as the services to its citizens and the other stakeholders with minimum cost and maximum speed. The structured e – governance services focus not only on the citizens but other stakeholders in the system inside and outside the country. Higher level of user satisfaction encourages them to use the e – governance services repetitively and in turn induce others also to use the same. In this paper, major factors contributing to good e – governance were studied with respect to Sultanate of Oman. Ten services were analyzed using various statistical measures to identify the order and magnitude of its influence.

Top

Keywords

E – Governance, Factors on E – Governance, Good E – Governance, User Satisfaction on E – Governance Services.

Top