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International Journal of Management, IT and Engineering
Year : 2014, Volume : 4, Issue : 10
First page : ( 485) Last page : ( 500)
Online ISSN : 2249-0558.

Analysis of staff welfare on job satisfaction in public sector: a study of Kenya Wildife Service (KWS) Kisumu

Mohamed Abdirahman S.

Online published on 29 November, 2014.

Abstract

Staff welfare is a term including various services, benefits and facilities offered to staffs by the employers. The welfare measures need not be monetary but in any kind/forms. This includes items such as allowances, housing, transportation, medical insurance and food. Staff welfare also includes monitoring of working conditions, creation of industrial harmony through infrastructure for health, industrial relations and insurance against disease, accident and unemployment for the workers and their families. Through such generous benefits the employer makes life worth living for staffs. The purpose of this study was to investigate analysis of staff welfare systems on job satisfaction in public sector. The objectives of the study were: to determine the effect of collective bargaining on job satisfaction, to assess the effect of health on job satisfaction and finally to examine the effect of social security procedures on job satisfaction. The study was carried out in Kisumu Impala Sanctuary and Ndere Island National Park. The study adopted descriptive research design, stratified and simple random sampling to sample 50 respondents from a target population of 100. Data was collected using questionnaires, interview schedules and document analysis. A pre-test was done to ensure the efficiency of the instruments. Data obtained from questionnaires were edited, coded and tabulated while those obtained from descriptive statistics was used in making decisions, inferences and generalizations. The study found out that working condition at KWS was conducive with 76.7% response rate. It also found out that collective bargaining, health and social security influenced employees’ job satisfaction. 81.4% of the staff agreed that Social security impacted on job satisfaction. Further, the study noted that low staff welfare would lead to low staff morale, frequent absenteeism, high staff turnover, low productivity, low motivation and low performance with the overall mean of 4.11. On the other hand, high staff welfare resulted to increased staff morale (4.73), reduced staff illness (3.995), high performance (4.48), high productivity (4.48), low absenteeism (4.20), and low staff turnout (4.15). The overall mean response for the sampled staff was 4.34. The study concluded that Public and Private Firms should adopt proper staff welfare strategies such as collective bargaining, health policy and social security to facilitate job satisfaction among its employees.

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Keywords

Collective bargaining, health, social security, employee job satisfaction, staff welfare, staff turnover, staff morale, staff performance.

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