International Journal of Management, IT and Engineering
Year : 2016, Volume : 6, Issue : 9
First page : ( 28) Last page : ( 44)
Online ISSN : 2249-0558.

Employment Relations Practices and Performance of Small and Medium Sized Enterprises

Zakaria Noor Syakirah*, Ahmad Mohd Khairuddin Hashim Sa'ari**

* Universiti Malaysia, Sabah

** Universiti Utara, Malaysia

Online published on 27 February, 2017.

Abstract

Employment relations as a discipline and practice is widely known in the western business society. However, in the Malaysian context, the literaturereveals limited research has examined employment relations practices, particularly among small and medium-sized enterprises (SMEs). This studyattempts to examine the relationships between employment relations practices and performance of SMEs. The data was collected from 186 SMEs operating in the manufacturing sectorin Malaysia by using structured questionnaire. The results of the study indicate significant relationships between employment relations practices and performance of the SMEs as measured in terms of financial, workplace performance and workplace harmony.

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