A Study to Assess the Parents Satisfaction Regarding Pediatric Care Services Rendered by Staff Nurses from Selected Pediatric Units of Sangi City Mulla Karishma D.1, Kale Aparna2,* 1M. Sc Nursing, College of Nursing, Bharati Vidyapeeth (Deemed to be University), Sangli 2Assistant Professor, College of Nursing, Bharati Vidyapeeth (Deemed to be University), Sangli *Corresponding Author: Dr. Mrs. Aparna Kale, Assistant Professor, College of Nursing, Bharati Vidyapeeth (Deemed to be University), Sangli, Email: baparnakale@gmail.com
Online published on 19 August, 2019. Abstract A quantitative study was conducted by Ms. Karishma Mulla. out with the purpose of to know the parents satisfaction level towards pediatric care which rendered by staff nurses in the hospital. Aims of the Study To assess the satisfaction level of parents regarding pediatric care services. To find out association between satisfaction score and selected demographic variables.
Materials and Method This study based on quantitative approach and it is a non-experimental descriptive research design was used to assess the parent satisfaction regarding paediatric care rendered by staff nurses from pediatric units of sangli city. Total 110 samples were selected by simple random sampling technique. A likert scale of five domains which includes 30 items were administer to collect data. The reliability coefficient was found to be ‘r’ value is 0.8 which is more than 0.7 hence, the tool was found to be reliable. The conceptual framework based on the Jean Watson human caring theory. Result The result of the parents satisfaction level regarding towards pediatric care were found 98.18% parents are highly satisfied, and 1.82% of parents were moderately satisfied with the pediatric care which is rendered by staff nurses in the pediatric unit. As per the domain, The satisfaction level of parents was found towards the environment 94.55%, information 94.55%, communication 96.36%, nursing care 95.45%, recreation 83.64%. This result shows the parents are highly satisfied towards the pediatric care rendered by staff nurses in the pediatric unit. Top Keywords Assess, Parents, satisfaction. Top |