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Indian Journal of Public Health Research & Development
Year : 2018, Volume : 9, Issue : 3
First page : ( 167) Last page : ( 172)
Print ISSN : 0976-0245. Online ISSN : 0976-5506.
Article DOI : 10.5958/0976-5506.2018.00203.6

Patient Satisfaction with Opioid Substitution Therapy Using buprenorphine at a tertiary Care Centre

Singh V.K.1, Mishra Shailendra Kumar2,*, Tiwari Narendra Kumar3

1HOD, Department of Medicine, MLN Medical College, Allahabad

2Senior Resident, Psychiatry Unit Department of Medicine, MLN Medical College, Allahabad

3Assistant Professor, Department of Community Medicine, Govt. Medical College, Kannauj

*Corresponding Author: Dr. Shailendra Kumar Mishra Senior Resident, Psychiatry Unit Department of Medicine, MLN Medical College, Allahabad-211002 Phone Number: 8756039654 Email ID: skmmc2004@gmail.com

Online published on 3 April, 2018.

Abstract

Background

In deaddiction treatment, patient satisfaction is linked with favourable outcomes and greater treatment retention. Aim of this study was to determine (a)patients’ satisfaction with OST, (b)correlation between satisfaction scores and patient characteristics, and (c)patients’ expectations from OST and care providers.

Method

Eighty two patients coming regularly to OST centre for atleast one month prior to study initiation were included in this study. Their demographic characteristics, history of drug dependence and previous deaddiction treatment was recorded. Participants’ satisfaction with treatment was evaluated using Client Satisfaction Questionnaire. Scores for individual item were added for each participant. Participants were also given the option to make any comments or suggestions. CSS was correlated with patient characteristics by statistical analysis using Chi square test. Open ended qualitative responses were categorised into positive and negative comments to understand patients’ expectations.

results

Mean client satisfaction score was 29.17 + 2.943. CSS was positively skewed with 46 (56.1%) participants being “highly satisfied” and remaining 36 (43.9%) participants being “satisfied” with OST. There was no significant correlation between patient characteristics and satisfaction scores, but few important trends were noted. Most patients gave positive feedback in the open ended qualitative response section.

Conclusion

Participants reported high level of satisfaction with OST. Open ended questions and suggestions were helpful in understanding participants’ expectation from treatment and staff.

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Keywords

Opioid substitution therapy, deaddiction, patient satisfaction, patient expectation.

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