The Effects of Psychological Capital and Organizational Communication on turnover Intention: Mediating Effect of Stress Lee Chang Seek1, Park Soo Hyun2, Choi Mi Hyang2, Jang Ha young2,* 1Dept. of Child and Adolescent Welfare, Hanseo University, 31962, Korea 2Dept. of Lifelong Education, Hanseo University, 31962, Korea *Corresponding Author: Ha Young Jang4, Dept. of Lifelong Education, Hanseo University, 31962, Korea
Online published on 14 May, 2018. Abstract The purpose of this study was to determine the mediating effect of job stress on influence of organizational communication and psychological capital on turnover intention. Subjects were surveyed with convenience sampling method at more than 25 workplaces, and 344 workers were used for analysis. SPSS Win 21.0 was used for descriptive statistics, reliability analysis and correlation analysis, and AMoS 23.0 was used for structural equation analysis. First, correlation analysis revealed that organizational communication and psychological capital revealed statistically positive correlation with in all sub-variables. However, organizational communication and psychological capital negatively correlated with stress and turnover intention. Second, job stress revealed mediating effect between organizational communication and turnover intention. Third, job stress revealed mediating effects between psychological capital and turnover intentions. Based on results of this study, we suggested a plan to reduce turnover intention. Top Keywords Turnover intention, Organizational communication, Psychological capital, Job stress, Worker. Top |