A double mediation of hope and job satisfaction between job stress and turnover intention Lee Chang Seek1, Jang Ha Young2,* 1Dept. of Health, Counseling and Welfare, Hanseo University, Korea 2Dept. of Life Long Education, Hanseo University, Korea *Corresponding Author: Ha Young Jang Research Scholar, Department of Lifelong Education, Hanseo University, 31962, Korea. besof@hanmail.net
Online published on 16 October, 2018. Abstract The purpose of this study was to identify the role of hope and job satisfaction between job stress and turnover intention of 370 workers. Frequency analysis, reliability analysis, and correlation analysis were performed using the SPSS PC + Win 23.0. Regression analysis and bootstrapping were performed using the SPSS MACRO program. The results of this study are as follows. First, turnover intention showed a positive correlation with stress, a negative correlation with hope, and job satisfaction. And job satisfaction showed a negative correlation with stress, positive correlation with hope. Among these, stress and turnover intentions showed the highest correlation, followed by correlation of job satisfaction and turnover intention, and followed by hope and job satisfaction. Second, as a result of verifying the coefficients for each path, all of the paths were statistically significant except for the direct influence of hope on turnover intention. Job stress negatively influenced on hope, job satisfaction and positively on turnover intention. Also, hopes had a positive effect on job satisfaction and job satisfaction had a negative effect on turnover intention. And all of indirect effects were verified as a result of the bootstrapping test. The results of this study will be applicable to developing appropriate programs in the company to lower the turnover rate due to stress of employees. Top Keywords Job stress, Hope, Job satisfaction, Turnover intention, Employee, Double mediation. Top |