International Journal of Social Sciences
Year : 2013, Volume : 2, Issue : 1
First page : ( 53) Last page : ( 61)
Print ISSN : 2249-6637. Online ISSN : 2321-5771.

Culture As a Successor of Quality Initiatives: A Review

Krishnan Archana

Research Scholar, Faculty of Management Studies, University of Delhi, Delhi. Email: archanakrishnan85@gmail.com

Online published on 23 December, 2013.

Abstract

Quality management has been extensively used for few decades now. Organisations worldwide have leveraged the concept of quality to achieve their goals and survive the tides of competition. Organisational culture represents a collective belief and values of the organisation's members. Literatures relating to quality initiatives and organisational culture have repeatedly described that organisational culture study is imperative to implementation of quality initiatives. Now, with an aim to digress the focus from culture as a predecessor to quality initiatives, attempt has been made to find out the scope of research of impact of various quality initiatives on organisational culture as the organisation evolves. It would be of much interest to the young managers to understand the implications of process improvements on the organisational culture. Changes in processes may bring changes in the values, beliefs, attitudes of the individuals engaged in process improvements. The culture, thus created will instil a confidence to take up any change activity for organisational development and facilitate in surviving the stress and strains of any unpredictable environment.

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Keywords

Quality initiatives, Quality Management, Organisational Culture.

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