Awareness of Consumer Protection Act (CPA) among dental fraternity of North India and its implications on the profession Chopra Amandeep1,*, Goel Viniti2, Gupta Nidhi3, Suri Varun4, Sagar Sukh5, Kaur Gurwant6 1Senior Lecturer, Dept. of Public Health Dentistry, Bridge, National Dental College & Hospital, Derabassi, Punjab, India. 2Reader, Dept. of Periodontology & Implantology, Bridge, National Dental College & Hospital, Derabassi, Punjab, India. 3Professor & HOD, Dept. of Public Health Dentistry, Swami Devi Dyal Hospital & Dental College, Panchkula, Haryana, India. 4Senior Lecturer, Dept. of Public Health Dentistry, Rayat Bahra Dental College & Hospital, Mohali, Punjab, India. 5Senior Lecturer, Dept. of Prosthodontics Crown & Bridge, National Dental College & Hospital, Derabassi, Punjab, India. 6 Senior Lecturer, Dept. of Public Health Dentistry, Genesis Dental College, Faridkot, Punjab, India. *Corresponding Author: Email: dr.amandeepchopra@gmail.com
Online published on 14 October, 2017. Abstract Background Consumer awareness is emerging in the country, concepts are changing, laws are getting updated and consumers are getting more and more demanding. So it is essential on the part of medical professionals to have updated and adequate knowledge and awareness about CPA to give better services and prevent consumer disputes and further procure the necessary cues for handling of intricate medical cases. Aim To study the awareness among dental fraternity of North India regarding consumer protection act and its implications on the profession. Materials and Method A questionnaire having 32 questions was sent either via e-mails or by sending printed copies to 1000 dental professionals, while maintaining anonymity of all the participants. Results Majority (64.3%) of dental fraternity had good awareness level regarding CPA and most of them thought that it hampers the professional freedom. Few dentists thought that the CPA did not affect professional freedom. It may provide an opportunity to doctors to bring transparency in dental profession. Conclusion Most of the dental fraternity had good knowledge about consumer protection act. Top Keywords Awareness, Consumer Protection Act, Dental Fraternity, Implications, Dental profession. Top |