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Journal of Management Research
Year : 2020, Volume : 20, Issue : 4
First page : ( 199) Last page : ( 210)
Print ISSN : 0972-5814. Online ISSN : 0974-455X.

Implementing lewin's change theory for institutional improvements: A vietnamese case study

Tran Tuyet Thi1, Gandolfi Franco2

1Faculty of English language studies, Hanoi University of Business and Technology, Hai Ba Trung Dist, Hanoi, Vietnam

2Professor, McDonough School of Business, Georgetown University, Washington DC, USA

Online published on 14 June, 2021.

Abstract

Grounded on Lewin's three-stage change model (1951) and an appreciation of the benefits of leadership theories and organizational change, this mixed-method case study sought to present stages in change implementation in an academic division of a Vietnamese university. In creating an effective working environment where lecturers collaborate in a constructive spirit to improve their teaching practices and learning outcomes, the authors recalled related theories to provide comprehensive guidance for their work. Semi-structured interviews, class observations, and questionnaires were used to verify the results ’authenticity and validity. The study's findings showed that university teachers have the capacity to change their teaching quality and student preferences of their lecturers by investing more time preparing lectures and showing enthusiasm in the classroom. In this case study, the participants demonstrated a markedly higher level of job satisfaction and professional commitment when recognizing that they are needed and fully invested in themselves professionally. Based on the findings, specific policy and practice-related direction are provided to improve the quality of teaching in the academic division. Finally, the paper has implications for a better understanding of creating conducive learning environments for university students, in general and English-learning students, in particular.

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Keywords

Leadership, Education, Organizational Change, Case Study, University, Vietnam.

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