Emergence of No-collar Work force and Challenges from HR Perspectives Bose Indranil1,* 1Dean, School of Business, University of Bolton, Academic Centre-Ras Al Khaimah, Ras Al Khaimah, United Arab Emirates *Email id: sentindranil@gmail.com
Abstract As automation, cognitive technologies and artificial intelligence gain transaction, companies may need to reinvent worker roles, assigning some to humans, others to machines and still others to a hybrid model in which technology augments human performance. Managing both humans and machines will present new challenges to the human resources organisation, including how to simultaneously retrain augmented workers and to pioneer new HR processes for managing virtual workers, cognitive agents, robots and the other artificial intelligence driven capabilities comprising the ‘no-collar’ workforce. By redesigning legacy practices, systems and talent models around the tenets of autonomous, HR groups can begin transforming themselves into nimble, fast-moving, dynamic organisations better positioned to support the talent-both mechanised and human of tomorrow. Top Keywords Automation, Cognitive technologies, Artificial intelligence, No-collar workforce, New talent models. Top |