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ZENITH International Journal of Multidisciplinary Research
Year : 2019, Volume : 9, Issue : 2
First page : ( 357) Last page : ( 364)
Online ISSN : 2231-5780.

Organisational citizenship behaviour: A literature survey of its dimensions and antecedents

Dr. Jhamb Anu

Assistant Professor, Department of Applied Management, UIET, Panjab University, Chandigarh. anujhamb2000@gmail.com

Online published on 2 April, 2019.

Abstract

Organisations cannot survive or prosper without their members behaving as good citizens by engaging in all sorts of positive behaviour. Organisational citizenship behaviour comprises all positive behaviour that are relevant for the organisation. The present study examines the meaning, dimensions and antecedents of organisational citizenship behaviour. This paper describes the dimensions of OCB given by several researchers and analysis of its antecedents.

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Keywords

Organisational Citizenship Behaviour, Positive Behaviour.

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