Reorientation of human resource management: An era of employee experience Khandelwal Sonal1, Dr Sharma Deepti2 1Research Scholar, TAPMI School of Business, Manipal University, Jaipur 2Assiatant professor, TAPMI School of Business, Manipal University, Jaipur Online published on 8 May, 2019. Abstract The business scenario is experiencing a revolutionary shift in order to manage and retain the scarce talent. Employee experience is the new age human resource management tool for achieving organizational objective, by aligning them to the employee's objective. This paper highlights the concept of employee experience. The significance of employee experience has been established at all touch points of employee life cycle. This paper also discusses the factors contributing to positive employee experience which in turn leads to more engaging workforce. Engaged workforce results in employee loyalty, satisfaction and retention which is the need of the hour to be invincible in the competitive world. Top Keywords Employee Experience, Customer Experience, Employee Life Cycle, Employee Engagement. Top |
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