Pearl: A Journal of Library and Information Science
Year : 2010, Volume : 4, Issue : 1
First page : ( 28) Last page : ( 31)
Print ISSN : 0973-7081.

Total Quality Management in Library and Information Centres

Nattar S., Librarian

Sri S. Ramasamy Naidu Memorial College, Sattur, Tamilnadu.

Abstract

This paper explains the concept of Total Quality Management as applied to Library and Information Centres and how it is effective in Library Objectives in this digital era. It also highlights the LIS standardization of work, Quality Measurement procedures and improvement of its internal functional system.

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