International Journal in Management & Social Science
Year : 2015, Volume : 3, Issue : 7
First page : ( 233) Last page : ( 249)
Online ISSN : 2321-1784.

Employee Engagement in Modern Organizations: A Case Study of an It Company

Dr. Das Kishore Kumar¹, Dash Swetapadma²

¹Registrar, Ravenshaw University, Cuttack-753003

²Research scholar in Management, School of commerce and Management studies, Ravenshaw University, Cuttack-753003

Online published on 22 June, 2018.

Abstract

Modern organizations need energetic and dedicated employees: people who are engaged with their work. These organizations expect proactivity, initiative and responsibility for personal development from their employees. An "engaged employee" is one who is fully absorbed by and enthusiastic about their work and so takes positive action to further the organization's reputation and interests. The research work entitled Employee Engagement with special reference to Anthem Global Technology Services Pvt. Ltd. is mainly conducted to get a clear idea about the employee commitment towards their job and the factors governing their full involvement in doing their work. Most research in the area has tended to focus on business outcomes without investigating underlying causes. As the impact of engagement on business has been positive and has been linked with higher profitability, practice has raced ahead of the underpinning research in pursuit of creating a more engaged and hence profitable workforce. An employee satisfaction survey among the employees of this organization is conducted in this research to identify the key areas that are affecting the overall level of engagement between employees and their work, which among these factors are hindering work, reducing effectiveness and which might generate unexpected costs in the near future. The idea is to critically examine them to see where the company and its employees might be finely tuned to generate higher levels of performance. The results would be extremely valuable from the point of view of the organization in streamlining its efforts towards certain areas, which need more attention than the others.

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Keywords

Employee Engagement, Employee Satisfaction, Employee commitment, Profitable Workforce.

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