Factors Affecting Nurse Performance in Medical Ward Sari Desy Puspa1, Saputera Bayu2,*, Saleh Muhammad2, Sholihah Qomariyatus3, Daud Ibrahim4 1Resbaharti Clinic, Tanah Bumbu, South Borneo, Indonesia 2Dr. H. Andi Abdurrahman Noor General Hospital, Tanah Bumbu, South Borneo, Indonesia 3Faculty of Engineering, Brawijaya University, Malang City, East Java, Indonesia 4Graduate Programs, Indonesian School of Economics, Banjarmasin, South Borneo, Indonesia *Corresponding Author: Bayu Saputera, Dr. H. Andi Abdurrahman Noor General Hospital, H. M. Amin Street, Sepunggur, Tanah Bumbu District, South Borneo Province, Indonesia, e-mail: blacklecture@yahoo.com, Contact No.: +62 821 5698 8281
Online published on 4 April, 2020. Abstract Nurses are the world's fastest-growing professions. The number of registered nurses increases every year. Nurse performance becomes the determinant of a hospital's accountability. Factors affecting performance were divided based on their perspectives: individual differences, situational, and regulation. This research was analytic descriptive study with cross-sectional approach. The study was conducted in dr. H. Andi Abdurrahman Noor General Hospital, Indonesia from September to October 2017. The sample consisted of 24 nurses in the medical ward. An open-ended structured questionnaire was used as an instrument of data collection. Design the questionnaire based on observations of the literature that has been presented. Data were analyzed using a cumulative percentage system and presented in tables. Some respondents were dissatisfied with his personal appearance. This was influenced by eleven factors, with the most important factors were overwork, lack of facilities, and inability to control stress. From a situational perspective, some factors affecting nurse performance were workload (83.3%), facilities (66.7%), cooperation (29.1%), and work environment (12.5%). Supervision (45.8), salaries (37.5%), service fee (45.8%), and rewards (12.5%) were grouped according to the regulation perspective. While the ability (54.1%), skills (12.5%), and motivation (8.3%) had an individual impact. Top Keywords Factor, hospital management, nurse, performance. Top |