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TRANS Asian Journal of Marketing & Management Research (TAJMMR)
Year : 2017, Volume : 6, Issue : 12
First page : ( 77) Last page : ( 89)
Online ISSN : 2279-0667.

Employee engagement-a mechanism for work rendezvous

Dr. Sanadhya Pratima*, Gogia Sheenam**

*Assistant professor, International School of Management & Research, Pune, India. Email id: sanadhyapratima@gmail.com

**Research scholar, Assistant Professor, International School of Management & Research, Pune, India. Email id: sheenam.gogia19@gmail.com

Online published on 9 February, 2018.

Abstract

This paper aims towards the theme of employee engagement and with this we have tried to review a variety of aspects relating to the topic. Employee engagement is the intensity of dedication and attachment an employee has towards his organization and its values. It is a quantifiable degree of an employee's positive or negative connection to their job, colleagues and organization which intensely influences their willingness to learn & perform at work. Motivated and engaged employees tend to contribute more in terms of organizational productivity and support in maintaining a higher commitment level leading to the higher customer satisfaction. Employees Engagement saturates across the employee-customer boundary, where revenue, corporate goodwill, brand image are also at stake. This paper makes an attempt to study the different dimensions of employee engagement with the help of review of literature. This can be used to provide an overview and references on some of the conceptual and practical work undertaken in the area of the employee engagement practices. Being satisfied at work is a weaker predictor of business outcomes than engagement and lacks the two - way reciprocal relationship characteristic of engagement. There is a very strong relationship between organizational citizenship and engagement, as both focuses upon going beyond the expected. Both engagement and the psychological contract have a cognitive and emotional element and can depict the two - way employee - employer relationship.

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Keywords

Employees, Employee engagement, performance, organizational productivity.

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