ZENITH International Journal of Multidisciplinary Research
Year : 2019, Volume : 9, Issue : 4
First page : ( 190) Last page : ( 196)
Online ISSN : 2231-5780.

Reorientation of human resource management: An era of employee experience

Khandelwal Sonal¹, Dr Sharma Deepti²

¹Research Scholar, TAPMI School of Business, Manipal University, Jaipur

²Assiatant professor, TAPMI School of Business, Manipal University, Jaipur

Online published on 8 May, 2019.

Abstract

The business scenario is experiencing a revolutionary shift in order to manage and retain the scarce talent. Employee experience is the new age human resource management tool for achieving organizational objective, by aligning them to the employee's objective. This paper highlights the concept of employee experience. The significance of employee experience has been established at all touch points of employee life cycle. This paper also discusses the factors contributing to positive employee experience which in turn leads to more engaging workforce. Engaged workforce results in employee loyalty, satisfaction and retention which is the need of the hour to be invincible in the competitive world.

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Keywords

Employee Experience, Customer Experience, Employee Life Cycle, Employee Engagement.

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